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Resource Request

Our newly developed Resource Request service allows you to:

  • request access to items outside of our collections
  • request access to print resources if you are not currently living in Durham
  • suggest a new item to be added to our collections
  • request further copies of items to be purchased. 

Use the ‘item type’ menu on the form to tell us what you want, such as a book, journal or thesis, then select a ‘delivery option’ to say how you want it delivering to you.  

Please be aware that not all delivery options on the form will be available for each item. If you ask for a delivery option that is not available, we contact you to discuss alternative solutions. 

Requests will normally be processed within seven working days, although some requests may take longer due to additional checks being required. 

Please note, this service does not allow you to reserve an item currently out on loan – please see our Reserve webpage for more information. 

If you are currently residing in the city, you can visit us to access any items you need - please book a study space or Browse and Borrow timeslot to visit the Library. 

To make a request, simply complete our Resource Request FormPlease see below details of the services offered through our Resource Request. 

Inter-Library loans 

Inter-Library Loans (ILL) gives Durham University staff and students access to material not currently held by the Library.  

Before you start: 

  • Check our catalogue to confirm that the book or journal is not available in our Library.   
  • Check the internet. A quick internet search can find review papers, open access journals, government publications and old books, which are out of copyright.   
  • If you want a thesis, many are available for immediate download. Check EThOS for UK theses and ProQuest Digital Dissertations for international theses. 

Remote store 

A pile of three unnamed booksWe don't have room for all our books at Bill Bryson Library, so we operate a remote store to keep less used books in. When you search on the catalogue, you will sometimes find an item location is listed as 'remote store.' This means you'll have to place a request for it. Store items are retrieved once a week. 

You will receive an email when the book(s) are available, confirming your chosen delivery method. 

If you are in Durham and have requested to access the item via click and collect, you will need to book a Browse and Borrow timeslot at Bill Bryson Library to collect your item(s). 

Divines Library, Ushaw College 

Divines Library Ushaw CollegeYou can use the Resource Request form to request access to items from Divines Library at Ushaw College. These are processed once a week. 

You will receive an email when the book(s) are available, confirming your chosen delivery method. If you are in Durham and have requested to access the item via click and collect, you will need to book a Browse and Borrow timeslot at Bill Bryson Library to collect your item(s).  

Postal loans  

This service is available to all University staff and students who are not currently residing in Durham, allowing you to request items held in University Library and Collections to be posted first class to a UK address outside Durham City. 

You can submit postal loan requests on two occasions per month, up to a maximum of 5 requests in one day (and a total of 10 requests in one month). Normal loan limits apply and the item you require must be available on the shelf – you won’t be able to reserve an item that is out on loan. 

Scan and deliver 

Available to all current University members who are not currently residing in Durham, this free service allows you to request scans of chapters and articles available in print in the Bill Bryson Library for individual research only (normal copyright restrictions apply).  

You may make two request submissions a calendar month, with a maximum of 5 items per submission. 

When you select ‘scan and deliver’ as a delivery option, give details of the book chapter, or journal article you want and make sure to agree to the copyright declaration. 

More Books 

More books written on a posterMore Books is an easy and direct way for all Durham University staff and students to tell us about books you think should be added to the Library. Whether it’s more copies of existing books, a book you’ve found that we don’t have or a new book that’s just been published, let us know using our Resource Request form and we will try and buy it. 

If for any reason we are unable complete your request, we will contact you to let you know. 

If you are a member of academic and teaching staff and your request is for teaching, please make requests through Talis Aspire. 


Liberate My Library
 

Liberate my library bannerThe Liberate My Library initiative is a way to request items that will diversify our collections. 

We have wonderful collections across Durham's libraries and museums, but we want to make our collections even more diverse. To do this we are encouraging staff and students to recommend items that will increase the diversity of the library’s collections. 

 

The groups we are focusing on are: 

  • LGBT+ 
  • BAME 
  • Disability 
  • Gender and Identity 

Requests for more general books on Equality, Diversity and Inclusion are also encouraged. 

If for any reason we are unable complete your request, we will contact you to let you know.