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Resource Request

Our newly developed Resource Request service allows you to:

  • request access to items outside of our collections
  • request access to print resources if you are not currently living in Durham
  • suggest a new item to be added to our collections
  • request further copies of items to be purchased. 

Please note, this service does not allow you to reserve an item currently out on loan – please see our Reserve webpage for more information. 

How to make a request

Before completing our Resource Request form, please check Discover or the Library catalogue to see if we have the item you need, either as an online resource or a physical copy in Bill Bryson Library.

To make a request, simply complete our Resource Request FormUse the ‘item type’ menu on the form to tell us what you want, such as a book, journal or thesis, then select a ‘delivery option’ to say how you want it delivering to you.  

Please be aware that not all delivery options on the form will be available for each item. You can only select ‘collect from Bill Bryson Library’ as your delivery option if you are requesting an item outside of our collections. This includes items through our Inter-Library Loans service, from Divines Library at Ushaw College or our remote store. You may also be eligible to arrange collection if it is part of a support plan through Disability Support.

If you ask for a delivery option that is not available, we contact you to discuss alternative solutions. 

Requests will normally be processed within seven working days, although some requests may take longer due to additional checks being required. 

Please see below details of the services offered through our Resource Request. 

Inter-Library loans 

Inter-Library Loans (ILL) gives Durham University staff and students access to material not currently held by the Library, including books, journals, chapters, articles, theses, conferences and patents.

Articles will be delivered directly to your Durham University email address. Books will be held at the Bill Bryson Library for collection - you will receive an email when the book(s) are available

Remote store  

We don't have room for all our books at Bill Bryson Library, so we operate a remote store to keep less used books in. When you search on the catalogue, you will sometimes find an item location is listed as 'remote store.' This means you'll have to place a request for it. Store items are retrieved once a week. 

You will receive an email when the book(s) are available, confirming your chosen delivery method. 

Divines Library, Ushaw College 

You can use the Resource Request form to request access to items from Divines Library at Ushaw College. These are processed once a week. 

You will receive an email when the book(s) are available, confirming your chosen delivery method. 

Postal loans  

This service is available to all University staff and students who are not currently residing in a DH postcode, allowing you to request items held in University Library and Collections to be posted first class to a UK address outside Durham City. 

You can submit postal loan requests on two occasions per month, up to a maximum of 5 requests in one day (and a total of 10 requests in one month). Normal loan limits apply and the item you require must be available on the shelf – you won’t be able to reserve an item that is out on loan. 

Scan and deliver 

Available to all current University members who are not currently residing in a DH postcode, this free service allows you to request scans of chapters and articles available in print in the Bill Bryson Library for individual research only (normal copyright restrictions apply).  

You may make two request submissions a calendar month, with a maximum of 5 items per submission. 

When you select ‘scan and deliver’ as a delivery option, give details of the book chapter, or journal article you want and make sure to agree to the copyright declaration. 

More Books 

More books written on a posterMore Books is an easy and direct way for all Durham University staff and students to tell us about books you think should be added to the Library. Whether it’s more copies of existing books, a book you’ve found that we don’t have or a new book that’s just been published, let us know using our Resource Request form and we will try and buy it. 

If for any reason we are unable complete your request, we will contact you to let you know. 

If you are a member of academic and teaching staff and your request is for teaching, please make requests through Talis Aspire. 

Liberate My Library

Liberate my library bannerThe Liberate My Library initiative is a way to request items that will diversify our collections. 

We have wonderful collections across Durham's libraries and museums, but we want to make our collections even more diverse. To do this we are encouraging staff and students to recommend items that will increase the diversity of the library’s collections. 


The groups we are focusing on are: 

  • LGBT+ 
  • BAME 
  • Disability 
  • Gender and Identity 

Requests for more general books on Equality, Diversity and Inclusion are also encouraged. 

If for any reason we are unable complete your request, we will contact you to let you know. 

You can view the current list of resources currently on the Liberate My Library list on Talis Aspire.