We welcome visitors with autism and those living with dementia.
Many of our staff have received training in autism awareness and we have sensory bags available at the Visitor Services Desk. We host a regular series of autism-friendly craft activities during the school holidays. Check our What's On pagefor more information.
Many staff have also received dementia awareness training and have become Dementia Friends.
Our visual stories may help you to plan your visit:
Light levels – high light levels cause damage to many fragile objects. For this reason, the lights in some areas of the museum are kept low. If you require additional assistance, please speak to a member of staff.
Large print guides are available in all of our permanent galleries and for our special exhibitions. You can also download these guides in advance. Magnifying glasses are available from the museum reception desk for visitors to use during their visit.
Why not enjoy an audio description of our famous servant-girl statuette? She is one of 25 audio-described sculptures from around the UK created by Art UK.
Access for D/deaf visitors
We are working to improve access for D/deaf visitors.
There is a portable hearing loop at the museum reception desk.
In some galleries, we use video displays, most of which have subtitles in English. Written transcripts of the videos are also available in the galleries. Currently, the videos are not available with British Sign Language interpretation.