A good Google review rating from customers is more important for restaurants, and more likely to draw in customers, than a good health and safety rating, according to new research from the Business School.

A new report investigating the stigma attached to social housing in England has revealed its significant negative impact to residents’ lives and wellbeing. The research, by Dr Mercy Denedo of the School and Dr Amanze Ejiogu of the University of Leicester School of Business, identified the actions of the Government, social housing providers and the media as the key influencers behind such perceptions.

This article is written by Professor Carol Adams of the Business School and Subhash Abhayawansa, Associate Professor in Accounting at the Swinburne University of Technology.