Skip to main content
Overview

Professor Markus Blut


Affiliations
Affiliation
Member of the Business School

Biography

Markus is professor in Marketing and International Business at Durham University Business School. He received his PhD in 2007 from University of Muenster (Germany). Markus worked as professor of marketing at Aston University (UK), Newcastle University (UK), and TU Dortmund University (Germany). He was visiting scholar at University of Alabama (USA), Curtin University (AUS), Florida Atlantic University (USA), and Ramkhamhaeng University (TH).

His research interests are related to service marketing, retail management, and international business. He is particularly interested in new service technologies, international service marketing, retailing strategies, online retailing, consumer behavior, and relationship marketing. He works together with international firms on joint research and consulting projects, including BMW, Borussia Dortmund, Claas, Dr. Oetker, Henkel-Ecolab, KarstadtQuelle Bank, Karstadt Warenhaus, McDonald's, Mercedes-Benz, Merck, Procter and Gamble, Robert Bosch, Specsavers, and T-Mobile. Markus is regularly invited as keynote speaker on international conferences.

Markus has published more than 200 articles in established journals, books, and proceedings, including the Journal of the Academy of Marketing Science, Journal of Retailing, International Journal of Research in Marketing, Journal of Service Research, Journal of the Association for Information Systems, Journal of Business Research, Psychology and Marketing, Industrial Marketing Management, Marketing Letters, European Journal of Marketing, International Marketing Review, and Information and Management.

Markus serves as associate editor of Journal of Service Research and he is a member of the Editorial Review Boards of Journal of Retailing, Journal of Service Research, and Journal of Business Research. He frequently reviews articles for journals such as Journal of Marketing, Journal of Marketing Research, Journal of the Academy of Marketing Science, Journal of Retailing, Journal of Service Research, Journal of Product Innovation Management, Information Systems Research, Journal of the Association for Information Systems, International Journal of Research in Marketing, and British Journal of Management. 

His research has received international awards and nominations. Markus' research was nominated twice for the prestigious “Best Article Award” of the Journal of Service Research and he received the award for his research on self-service technology. He was also ranked 9th in the 2017 retail ranking identifying leading retailing authors (Ketron et al. 2017). Recently, his research was awarded with the Best Short Paper Award of the International Conference on Information Systems. One of his articles was also voted as the First-runner up of the Davidson Award for the best article published in the Journal of Retailing. His article on service robot anthropomorphism was finalist for the JAMS Sheth Foundation Best Paper Award.

Publications

Journal Article

Supervision students

This is the image alt text

A Top Global Business School

We are an international triple accredited business school. Sharing insights, supporting innovation and teaching tomorrow’s leaders. We combine our academic excellence, insightful research and exceptional global business connections, to equip our students to become innovative business thinkers.

About Us