Meet Our Team

Find out who works in the Business School Alumni Team and who can help you with your enquiry.

Stephanie Osborne, Alumni Relations Manager

Steph’s responsibilities include developing, maintaining and establishing relationships with our ever-growing Business School alumni community from across the globe. Working closely with colleagues in the School and across departments, she supports a number of projects to help alumni and supporters stay engaged and connected to the Business School.

Steph started working at Durham University in 2017 and has worked in the central Development and Alumni Relations office as the Alumni Relations Assistant for four years, she then worked in Legacies and Planned Giving before joining the Business School in 2023.

Steph can be contacted at stephanie.c.osborne@durham.ac.uk to discuss any alumni relations matters related to the Business School and would be delighted to hear from any of our alumni and supporters who wish to share their latest news and achievements.

Matteo Lai, Alumni Relations Coordinator

Matteo is the Alumni Relations Coordinator for Durham University Business School since May 2022. Matteo supports developing and delivering the Business School alumni activities. In the first five months at DUBS, Matteo has worked on graduation events, rebuilding our international chapters after Covid, alumni reunions, rankings and inductions.

After having spent a good part of his Durham student years in a variety of high-profile student leadership positions (including presidency of the International Students Association), in October 2020 Matteo started working within Durham University’s Leadership Programme. He was hired first as a sabbatical Student Enrichment Co-Ordinator, and then promoted to Leadership and Laidlaw Co-Ordinator.

Matteo can be contacted at matteo.lai@durham.ac.uk 

Wenchang Zhou, Rankings Assistant

Wenchang is the Senior Ranking Assistant for the Business School Ranking and Performance Analytics (RPA) team. In this role, he supports Alumni Relations activities and manages the official WeChat account for the Business School alumni team (DUBS bear) . Wenchang focuses on building and maintaining relationships with the Chinese alumni community and assists University and Chinese Chapter leaders in organizing activities that benefit alumni.

Wenchang joined the team in September 2024 and is currently a PhD student in Marketing at Durham University Business School, with research interests in Big Data Analytics and Consumer Behavior.

Wenchang can be contacted on wenchang.zhou@durham.ac.uk or through DUBS bear account. The WeChat ID is DUBSAssistant.

Gillian Conn, Senior Administrative Assistant

Gillian is the Senior Administrative Assistant for the Business School alumni team. Gillian is responsible for managing the alumni inbox and dealing with routine enquiries as well as helping with the co-ordination and running of alumni events. Gillian has worked on several events including graduation, alumni reunions and international chapter events.

Gillian joined the Business School in November 2007 as an Advanced Apprentice and has worked in various administrative roles in the Business School before becoming a key member of the Business School alumni team. 

Gillian can be contacted on gillian.conn@durham.ac.uk or business.alumni@durham.ac.uk to help with a range of alumni queries.