Our Framework

All our students formally enter into the University at a Matriculation ceremony. They receive information here, as well as through their Colleges, on our Student Pledge.

As part of the Student Pledge students undertake to be good and considerate neighbours while living in college or within the wider Durham community.

The Good Neighbour Agreement sets out guidance that all our students can follow when living out of college. It was refreshed in 2025 through consultation with both students and community members and reflects up to date knowledge and experience.

We provide this guidance because all student conduct - whether on or off campus, during term time or vacations, weekends and evenings - is governed by the University Disciplinary regulations and behavioural policies. And, while living out, a student’s behaviour may impact on:

• those who live around them;
• those who provide services in their local area;
• their academic standing;
• the reputation of the University.

Any member of the wider Durham community may complain to the University about a student’s behaviour and we have established routes for managing complaints.

More information on how allegations of misconduct are handled by the University can be seen in our Non-Academic Misconduct Procedure.