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Counselling and Mental Health Service

The Counselling and Mental Health Service comprises three teams of trained and experienced practitioners to help students manage any difficulties that are impacting your successful engagement with their studies and with University life. We are available, free of charge, all year round to registered students.

We are located in the Counselling & Mental Health Service, in the Palatine Centre (next door to the Bill Bryson Library). We offer face-to-face and remote sessions (via Teams or telephone).
Information for Current Students
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Introduction to the Counselling and Mental Health Service

A brief introduction to the services offered by the Durham University Counselling and Mental Health Service.

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About Us

There is widespread interest in student mental health and in the support provision offered by Universities. We have collated a set of the most frequently-requested data on the services offered by the Counselling & Mental Health Service at Durham University. This is summarised for academic years 2015/16 – 2021/22 in the following tables:

The Counselling & Mental Health Service offers a range of services to students and staff. For the academic year 2019-21 we have produced an additional table of data to reflect the activities of:

  • The Counselling and former Psychological Wellbeing teams
  • The Mental Health Advice Team
  • Training

Counselling & Mental Health Service Activity by Function

This data is limited to the Counselling & Mental Health Service. Durham University has a wide range of support services, including Student Support staff in our residential colleges, Academic Advisors, mentors, chaplains, and our students who work as peer-support through their roles on college or Society committees. It is not possible for us to collate data on the support offered by this broad network. Students are signposted towards the Counselling and Mental Health Service for support when they are experiencing mental health difficulties or are facing distress that is best-served by our specialist team.

We analyse data by academic year, from 1 September to 31 August. Support for our students frequently extends beyond a single term, so we do not collate data on a termly basis. Durham University does not operate a semester programme. We do not collect data on waiting times for services. 


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Suicide Safer Strategy 2023 

We are working with internal and external partners to create a suicide strategy to make Durham University a safer place for students.  Further information is available here.


Current Durham University students

Information for students currently attending Durham University who need to access Counselling and Mental Health Services.

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Crisis Information

If you or someone you know is at risk, or in urgent need of emotional support, there is information on a range of internal and external resources offering support and guidance.

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Services we work with

Information about some of the services we work with.

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Nilaari is a Black, Asian and Minority Ethnic (BAME) led community-based charity.
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Every 10 seconds, Samaritans responds to a call for help. No judgement. No pressure. We're here for anyone who needs someone.
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Free, safe and anonymous mental wellbeing support for adults across the UK.
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Rape and Sexual Abuse Counselling Centre (RSACC)

RSACC offers free confidential counselling and support to survivors who have experienced any form of sexual violence.
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If u care share

We have three main aims of prevention, intervention and supporting those affected or bereaved by suicide.
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NHS Mental Health Service

Information of where to get urgent help for mental health for people of all ages.
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NHS Talking Therapies

Improving access to psychological therapies in County Durham and Darlington.
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Free, confidential support for alcohol, drugs, housing or mental health in friendly local places.
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Our Counselling Team is accredited by BACP; our Mental Health Advice team holds membership of UMHAN.

Get in touch

How you can find and contact the Durham University Counselling & Mental Health Service.

Contact Us

Durham University Counselling & Mental Health Service

Palatine Centre

Stockton Road



Telephone: 0191 334 2200