Student Support & Wellbeing

Support at Durham

At Durham we want every student to reach their full potential. There is support available for you throughout your journey with us to help you succeed.

Each College and academic department has a dedicated Student Support Team, who can provide proactive and reactive support. They can also direct you to our range of specialist services, such as mental wellbeing support, disability support and student money advice.

About student support at Durham

Student in St Aidan's College fleece with a mug and smiling

Emergency and crisis information

Guidance on what to do in cases of emergency. Crisis Support, including 24 hour support, help lines, and more.

Emergency Information

Where can I get support?

We have a range of specialist services and sources of advice and guidance available to you throughout your time in Durham. You can find out more by following the links below.

Disability Support

We offer information about the support available, including how to set up any support you need, as well as advice about funding you might need to apply for.

Counselling and Mental Health Service

Our team of experienced practitioners are here to help you manage any difficulties that are impacting your successful engagement with your studies and University life.

Sexual Misconduct and Violence

We recognise that sexual misconduct and violence such as rape and harassment are matters of international concern. we are focused on making Durham safer.

Chaplaincy and Faith Support

Discover what Durham and the surrounding area has to offer in the form of faith support and different faith communities.

Housing Hub

Finding a house can be a busy and stressful time, but the process shouldn’t leave you feeling unduly pressured.

Male student sits on a wooden garden bench swing as he uses his laptop

Nursery Facilities

Our University Nursery in Durham caters for children from 6 weeks to school age. It is open from 8am to 6pm Monday to Friday throughout the year.

A child with researcher examining a picture, taking part in development research practical

Care Leavers

Find out more about our support for those leaving care to come to Durham and our guidance on informing parents about a student's health and wellbeing.

Health and Wellbeing Strategy (PDF)

We have developed our first Health and Wellbeing Strategy, to create a more responsible, attractive and productive place to work and study.

Two students looking at a phone in Durham City on a bridge

Transitioning to Higher Education

Coming to university to study can feel overwhelming. We want to help provide the most relevant information and support to make this transition easier for you.

Students walking outside St Mary's College in autumn

First Generation Scholars Network

We celebrate and promote the achievements of people from families, schools or communities where going to university is not the norm.

Graduands in robes entering Durham Cathedral

Financial support

Cost of Living Hub

If you’re struggling financially, there is help available. It’s not always easy to talk about money or ask for help, but there are various ways to get the support you need.
Student Money Advice

Keeping your finances under control is vital to enjoying your time at University. Find out how to manage your money as a student, and who to turn to if things go wrong.

Cost of Living Hub

If you’re struggling financially, there is help available. It’s not always easy to talk about money or ask for help, but there are various ways to get the support you need.

Law school undergraduates sit at the boardoom table in the Anne Galbraith Boardroom as they study and chat

Student Money Advice

Keeping your finances under control is vital to enjoying your time at University. Find out how to manage your money as a student, and who to turn to if things go wrong.

Students dressed in casual clothes sit / stand in front of the Cathedral which is visible in the background - it is a sunny day and they all look happy

Medical support

Vaccinations

We encourage students to ensure that their vaccinations are up to date before they arrive in Durham.
Medical Registration

We take the health and wellbeing of our students very seriously. We encourage students to register with a local medical practice so that they can access doctors and healthcare in Durham when they need it.

Vaccinations

We encourage students to ensure that their vaccinations are up to date before they arrive in Durham.

Close Up View Of Band Aids On Blue Surface

Medical Registration

We take the health and wellbeing of our students very seriously. We encourage students to register with a local medical practice so that they can access doctors and healthcare in Durham when they need it.

Doctor in a medical mask showing a chart to a patient, also in a medical mask

Sexual Health

We work alongside the NHS Sexual Health Foundation trust to provide students with a service on campus, within Durham City and online.
Conditions Treated by the Pharmacy

Find a list of conditions or ailments that can be easily treated by visiting the pharmacy counter instead of booking an appointment to see a Doctor or GP

Sexual Health

We work alongside the NHS Sexual Health Foundation trust to provide students with a service on campus, within Durham City and online.

Female healthcare worker holding a clipboard with female patient

Conditions Treated by the Pharmacy

Find a list of conditions or ailments that can be easily treated by visiting the pharmacy counter instead of booking an appointment to see a Doctor or GP

Report + Support

We take reports of bullying and harassment, hate incidents, sexual misconduct, domestic abuse and spiking seriously. The Report + Support online tool is for non-emergency reports and can be used to report to access support or anonymously.

Learn more about Report + Support