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Help and Support

Get help online, 24/7:

Emergency AV / teaching support

Call +44 (0) 191 334 1515 (ext 41515).

Contact the IT Service Desk

If you have a current Durham account, please visit our intranet pages for support. If this isn't possible, call us and we'll be happy to help.

Call +44 (0) 191 334 1515 (ext 41515).

We’re open 8am to 8pm, Monday to Friday.

Book an appointment

If you need to speak to someone, we have two physical IT Service Desks that offer appointments, as well as virtual online IT surgeries.