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Dr Kayo Kondo

Assistant Lecturer

MA, PhD (University of East Anglia), FHEA

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Assistant Lecturer in the School of Modern Languages and CulturesER254, Elvet Riverside I 


Kayo's first degree was in linguistics at Tokyo Woman's Christian University, and she completed her MA and PhD in applied linguistics at University of East Anglia. Having worked as a teaching associate in Japanese at the School of East Asian Studies at University of Sheffield, she joined Durham University in 2021 and currently teaches Japanese language modules in the Japanese Studies degree programme. Her research primarily centres on qualitative research into aspects of patient-/person-centred care and communication in health and social care settings, interactions between patients and professionals, clinical empathy, linguistic ethnography, face and linguistic politeness theory, and Japanese language and linguistics. Currently, she looks at contexts of rehabilitation for adults living with learning disabilities and/or autism spectrum.

Research interests

  • Japanese language and linguistics
  • face and politeness theory
  • patient-health provider communication
  • qualitative design for health communication
  • dementia communication


Authored book

Chapter in book

Edited book

Journal Article

Other (Digital/Visual Media)

  • Kondo, K. (2022). The 'Face' Notion and Patient-centred Communication. Channel View Publications and Multilingual Matters' Blog, 1 September 2022.


  • Kondo, K. (2020), A discourse-pragmatic analysis of shared decision-making in physician consultations with older patients, The 18th Communication, Medicine and Ethics Conference (COMET). Aalborg University, Denmark.
  • Kondo, K. (2019), Communicating with older patients in Japan: The role of physician and family in medical decision-making, The 16th International Pragmatics Conference (IPrA). Hong Kong Polytechnic University, Hong Kong SAR.
  • Kondo, K. (2018), Exploring Older Patient-Physician Interaction and Patient-Centredness in Japan, The 8th International and Interdisciplinary Conference on Applied Linguistics and Professional Practice (ALAPP). Cardiff University, Wales, UK.