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Assistant Professor in the Department of Computer Science+44 (0) 191 33 40405


Shauna Concannon is an assistant professor in Computer Science (Digital Humanities) at Durham University, with research interests in computational linguistics, social interaction and human-computer interaction. Shauna’s work focuses on socio-technical understandings and ethical implications of technologies. Taking an interdisciplinary approach, their work explores how information is communicated and how knowledge is linguistically encoded in an increasingly technologically-mediated society. 

Much of their work focuses on natural language processing applications such as text classification and dialogue systems. This encompasses studies of how information and opinion are shared and negotiated online, through to studies of how humans interact with AI systems. A current area of interest is the linguistic expression of harmful bias and prejudice in textual datasets, and what this means for developing equitable and socially just processes and systems.

Shauna started her academic life in the humanities, completing a masters in modernist literature at the University of Oxford before completing a PhD on deliberation in computer-mediated dialogue in the Computational Linguistics Lab, Queen Mary University of London. More recently, they completed postdoctoral research at the Universities of Cambridge, York and Newcastle, working on inequities and bias in language-based AI systems, intersectional approaches to data science and interactive video for human-data engagement.

Research interests

  • Computational social science
  • Dialogue systems and conversational AI
  • Digital Humanities
  • Disagreement and conflict
  • Disinformation / misinformation
  • Empathy and emotion
  • Feminist approaches to data science
  • Generative AI
  • Human-Computer Interaction
  • Natural Language Processing
  • Online deliberation and argumentation
  • Online harms
  • Participatory and human centred approaches
  • Pragmatics
  • Semantics
  • Societal and ethical impacts of emerging technologies
  • Sociolinguistics


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