BUSI45O15: MANAGING IN THE COMPETITIVE ENVIRONMENT (TAUGHT)

• None.

• None.

• MANAGING IN THE COMPETITIVE ENVIRONMENT (ONLINE)

• To explore in depth the complex environmental pressures at work on organisations, how they can respond to these influences, and the key issues involved in aligning with these forces.
• Specifically, the module takes an integrated perspective of the operating environment of the organisation from the standpoints of two core areas of activity: marketing and operations management. Firstly, the module begins by exploring the network of exchanges between buyers and sellers in a market economy and the particular role of marketing in facilitating those exchange relationships. This is then followed by an exploration of the extent to which the organisation-customer interaction is wholly dependent upon effective operational management in terms of the design, planning, control, forecasting and management of resources.
• A particular feature of the module is the way in which it not only conceptualises the pressures faced by organisations, but also identifies the main issues that need to be addressed by individual managers.

• The module takes an integrated perspective on two core areas of business activity:
• Marketing: the contexts of marketing; the consumption experience; building relationships; creating solutions; brand selection and brand management; the movement of space and time.
• Managing Operations: operations strategy; product and service design; quality management; process design; planning and control; supply chain management; operations improvement.

Subject-specific Knowledge:

• By the end of the module students should have:
• developed an integrated and critical appreciation of the key business areas that need to be managed in a competitive operating environment to achieve a holistic view, the emphasis being on process and integration rather than functional 'silos';
• developed a critical appreciation of the dynamic pressures of the environment, both internally within the organisation and externally;
• developed a critical understanding of the existing theoretical knowledge base on key areas of marketing and operations management.

Subject-specific Skills:

• By the end of this module, students should:
• be able to apply their understanding to the analysis of complex issues in marketing and operations management;
• be able to formulate an information-driven strategic response to marketing or operational circumstances.

Key Skills:

• Written communication; planning, organising and time management; problem solving and analysis; using initiative; computer literacy.

• Learning outcomes will be met through a combination of taught input, groupwork, case studies and discussion, supported by guided reading and specially-written self-study material.
• The summative assessment of the module is designed to test the acquisition and articulation of knowledge and critical understanding, and skills of application and interpretation within the business context.

Classroom-based exercises involving individual and group analyses and presentations on specific business situations/problems relevant to the learning outcomes of the module. Oral and written feedback will be given on a group and individual basis as appropriate.

If you have a question about Durham's modular degree programmes, please visit our Help page. If you have a question about modular programmes that is not covered by the Help page, or a query about the on-line Postgraduate Module Handbook, please contact us.

Prospective Students: If you have a query about a specific module or degree programme, please Ask Us.

Current Students: Please contact your department.