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BUSI4Z715: MANAGING KNOWLEDGE

It is possible that changes to modules or programmes might need to be made during the academic year, in response to the impact of Covid-19 and/or any further changes in public health advice.

Type Open
Level 4
Credits 15
Availability Not available in 2023/24
Module Cap
Location Durham
Department Management and Marketing

Prerequisites

  • None.

Corequisites

  • None.

Excluded Combinations of Modules

  • None.

Aims

  • To explore key issues in organizational knowledge management at an advanced level.

Content

  • Overview: Knowledge, Knowledge Management (KM), action fields of KM, KM strategy, KM processes and KM systems
  • KM processes and related KM systems in detail: content management, competence management, community management and orientation management
  • Method-driven introduction of KM processes and KM systems
  • Culture and organizational KM instruments

Learning Outcomes

Subject-specific Knowledge:

  • Upon successful completion of the module, the students will:
  • have an advanced knowledge and understanding of how information systems need to be designed to support integrated knowledge management.
  • have a critical appreciation of the necessary functions of knowledge management systems in order to support strategies and processes.
  • have an advanced understanding of the factors that lead to the effective integration of the various components of a knowledge management system.
  • have a critical appreciation of the necessary preconditions for successful knowledge management.
  • have a critical awareness of the support of knowledge management by information systems.

Subject-specific Skills:

Key Skills:

  • Written communication; Interpersonal communication; Oral communication; Teamwork; Planning, organising and time management; Problem solving and analysis; Using initiative; Computer literacy.

Modes of Teaching, Learning and Assessment and how these contribute to the learning outcomes of the module

  • Learning outcomes will be met through a combination of lectures, group work, case studies, class exercises and discussions, supported by guided reading.
  • The assessment of the module by written assignment is designed to:
  • test the acquisition and articulation of knowledge and critical understanding;
  • test skills of application and interpretation.

Teaching Methods and Learning Hours

ActivityNumberFrequencyDurationTotalMonitored
Full-day sessions combining lectures, group work, case studies, class exercises and discussions.28Yes
Preparation and Reading122 
Total150 

Summative Assessment

Component: Individual Written AssignmentComponent Weighting: 50%
ElementLength / DurationElement WeightingResit Opportunity
Individual Written Assignment2,000 words (max)100 
Component: Group PresentationComponent Weighting: 50%
ElementLength / DurationElement WeightingResit Opportunity
Group Presentation30 minutes100 

Formative Assessment

Classroom-based exercises involving individual and group analyses and presentations on specific business situations/problems relevant to the learning outcomes of the module. Oral and written feedback will be given on a group and individual basis as appropriate.

More information

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