Next Steps For Offer Holders

As a Durham offer holder you’ll find important information here about what happens next and some of the things you need to do to make sure the next stage of your student journey with us goes smoothly.

Keeping us updated

It’s really important that you let us know of any changes in your personal details after you’ve accepted your offer with us by telling UCAS. This might be things like a change of residential address, or a change in email address. This is especially important if you’ve been using a school email address and will not have access to it when you leave.

If you need to send us important documents and haven’t already done so, then please do so as soon as possible, including certificates and transcripts once you have these. If you already had relevant qualifications when you applied or have an English language condition, there are earlier deadlines you need to meet. Please check your offer guide for our deadlines.

It’s important to make sure that you’ve sent us everything we need.

Document Upload

If you feel something has negatively affected your exam performance then you need to make sure your school or college let your exam board know about this. If it hasn’t been possible to let your exam board know then you can tell us by completing our mitigating circumstances form.

Confirmation

Confirmation is the process of making a final decision on your university application after your exam results have been released. It’s the stage where universities decide whether to accept you based on the results you have achieved.

What happens on Results Day?

You'll need to collect your results directly from your school or college — they won’t appear on UCAS Hub. However, UCAS Hub will update with the status of your university application.

Most applicants, will have a firm choice (your top preference) and an insurance choice (a backup option).

What happens next depends on the outcome of your results:

If you meet your offer:

Your place at your firm choice (e.g. Durham) will be confirmed.
If you also meet your insurance offer, that choice will be automatically declined.

If you receive a “Change of Course” offer:

We might offer you a place on a slightly different course that we think you would be a great match for!
These offers are valid for five days, giving you time to explore your options — whether to accept it, go to your insurance choice, or enter Clearing.
You'll need to respond within those five days. If you don’t, UCAS will decline the offer for you, and you'll automatically default to your insurance choice.

If you don’t meet the conditions of your offer:

If your firm offer isn’t confirmed, you'll move to your insurance choice.
If neither offer is confirmed, you'll automatically be entered into Clearing.

Complete your Final Acceptance Form

Once you are 'Unconditional Firm' with us at UCAS you'll need to complete our Final Acceptance Form on your Applicant Portal.

You’ll need to do this within 7 days of receiving your confirmed decision. It’s important you do this as this is the step that creates your student record to allow you to enrol. Don't forget you'll need your User ID and Pin to access your portal.

Colleges and Accommodation

Once you have completed your Final Acceptance on the Applicant Portal, your college allocation then needs to be confirmed. We are working through college allocations, and will have confirmed all allocations as soon as possible in September.

When your college allocation has been confirmed, your college will send out information about accommodation room preferences and licence agreements (an accommodation offer). This will take place from the end of August onwards.

What if My Exam Results Aren’t Sent Through UCAS or delayed?

UCAS sends many exam results directly to universities, but not all of them. If UCAS doesn’t send your results, you'll need to upload them yourself through the Applicant Portal.

Sometimes exam boards are unable to release results on the expected day. If this happens, your university will hold your offer until 3 September to give you time to submit the required documents.

Usually, delays are only by a day or two. Once your results are confirmed, You'll need to contact the university directly, as they won’t be notified by UCAS automatically.

Exam Board Appeals and Re-marks

If you’re unsuccessful at confirmation and decide you want the examination board to re-consider the results they have given you, you can request a Priority Re-mark. If you meet the conditions of your offer after a successful regrade then you should send evidence to our Admissions Team, with the subject grade appeal outcome as soon as you receive it.

If you receive a successful regrade which meets the conditions of your offer, and we receive evidence before 3 September, we will reinstate your application or offer the following year, depending on the availability of places.

If we receive your evidence after 3 September, we may only be able to offer deferred entry.

Important information for EU/international students

If you’re an EU/international student and need a Student Visa, Durham will issue you with a Certificate of Acceptance for Studies (CAS). We’ll contact you shortly after your offer is confirmed to tell you what you need to do. It’s really important that you follow the instructions in this email and reply to us quickly so your CAS is not delayed.

Further information on the CAS process and applying for a Student Visa.

Becoming a student

If you're joining us as student don't forget to check our checklist.

You'll need to ensure you have an accepted form of identification, so please check you have this as soon as possible in case you need to apply for a new document.