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Durham is a leading University offering a digital environment that enables and empowers people towards the extraordinary.

Computing and Information Services (CIS) provide the IT tools, services and support that the University needs to maintain its reputation for world-class teaching and research. From quickly fixing your troublesome tech to long-term strategic projects to improve your digital experience, we’re here to help you do your best work whether you’re working on campus, in the field, or at home.

What we do

CIS is an ambitious and forward-thinking team, supporting Durham's strategic objectives through world-leading IT services and support. We work closely with our students, academics and professional services to ensure they have the tools, systems and services they need during their time at Durham. 

We follow core values and guiding principles that underpin everything we do and help up to achieve our strategic goals, they are:  

Cyber security - infrastructure and data should be protected from malicious cyber attack through technical means, working practices and individual actions.

Core infrastructure - the underlying technology must be fit-for-purpose, adaptable and flexible to changing business requirements.

Capabilities - staff and students, across the University, should have the digital capabilities to maximise the opportunities afforded by Digital technology.

Consistent data - single source of truth should be provided within defined Master Data Management, ensuring the value of data capture exceeds the cost of data management.

Collaboration - through joint working, agree University positions on issues such as operating models, project prioritisation, user requirements, and process redesign.

Culture of experience - all digital interactions should be considered from the end users’ perspective, delivering visible outcomes, within agreed costs.

Meet the teams

   

Strategy and Change

We look at the development and delivery of the Digital Strategy which involves user engagement, analysis, IT architecture, prioritisation, governance & project delivery.
Woman on Teams call

Cyber Security

We provide guidance, frameworks and support to make sure the University's systems are appropriately protected and maintain the highest standards of cyber security.
planet

Technology Services

We provide IT infrastructure for the university as well as the ongoing support and maintenance for our students, academics and professional services.
Using laptop and phone

Information Services

We provide services across a range of software solutions, utilising capabilities within: software engineering, data analytics, database management, AI & hyperautomation.
Person using PC
  • Our Digital Strategy

    Our senior management team work at the highest level within the University, managing and prioritising £60m to deliver Durham’s vision for world-class IT services. Find out more about our digital strategy.

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  • Our Projects

    Tech doesn’t stand still and neither do we. We’re always planning new developments to keep Durham University at the forefront of IT services and innovation. Take a look at our projects page for information about exciting things we’re working on at the minute.

    Image of business people examining data charts

Our Digital Strategy

Our senior management team work at the highest level within the University, managing and prioritising £60m to deliver Durham’s vision for world-class IT services. Find out more about our digital strategy.

Logo

Our Projects

Tech doesn’t stand still and neither do we. We’re always planning new developments to keep Durham University at the forefront of IT services and innovation. Take a look at our projects page for information about exciting things we’re working on at the minute.

Image of business people examining data charts

Why join CIS? 

We believe that inspiring our people to do outstanding things at Durham enables Durham people to do outstanding things in the world. Working at Durham has many fantastic benefits and we have a huge host of opportunities within CIS, including: 

  • Great variety of work, projects and initiatives  
  • Flexible career pathways and development opportunities 
  • Access to work on with a range of tools and software
  • Work directly with our students, academics and other professional services
  • Coaching and mentoring available to all colleagues 
  • Generous staff benefits and rewards

Thinking of joining us?

If this sounds like something you'd like to be part of, we'd love to meet you. Check out our job vacancies and see if there's a role that suits your experience and development goals.
Join us
Students in computing practical