Checklist for New Students

Registration process

There are three stages to the Durham University registration process: 

Enrolment: Update or confirm your personal information and accept the University's regulations. All students must complete enrolment each year. 

Module Registration: Sign-up for the programme and modules you are studying. 

Identity Verification: If you are starting a new course, you need to provide evidence of your identity. Find out about verifying your identity on the Guidance for New Students section.

International students may need their visa and passports checked by the University Immigration Service. 

If you do not complete registration, there may be an impact on the following: 

Accessing your University email, exam information and results 
Getting a campus card 
Using the online document shop 
Student loan eligibility 
Eligibility for council tax exemption 
Ability to produce letters through Banner Self Service.

We keep accurate information on students and their programme of study for several reasons, including: 

• To provide computer accounts with IT Service and Library access 
• To produce accurate examination timetables.

Incorrect module data can result in timetable clashes so you or someone you know can be contacted in an emergency, therefore the University can provide compulsory statistical returns to Government Agencies.

Before you arrive in Durham 

• Have you applied for University accommodation or found private accommodation?
• Have you applied for a visa? (if applicable)
• Have you contacted Disability Support to discuss your requirements? (if applicable)
• Does the University have your correct contact email and address details?
• Do you have your Computing and Information Services (CIS) username and password? (You will receive these by email before your start date)
  

Have you logged into Banner Self Service to:

• Enrol with the University
• Upload a photograph for your campus card
• Select your optional modules
  
  
• Have you read the Induction Week Information on our website?

When you arrive in Durham

• Have you had your identity verified at your college?
  You will need to show your Passport, UK Driving Licence or Biometric Residence Permit
• Have you collected your campus card?
• Where applicable, have you had your visa and passport checked?

IT account 

When you accept a place at Durham, you will be invited to complete enrolment and registration, up to eight weeks before your programme begins. During busy periods, it may take a couple of weeks for the Admissions Team to process your acceptance. 

Once your acceptance is processed, two emails are sent to the personal email address you provided on your application.

• One email contains your Computing and Information Services (CIS) username
• The other shows you how to derive your password
• The emails will be sent 24 hours apart, from no.reply@durham.ac.uk.

If you do not receive an email, please check your spam folder, and if definitely not received please contact the IT Service desk.

Once you receive both emails:

• Visit our Change Password page and update your password
• Set up Multi Factor Authentification
• Log in to Banner Self Service to enrol and register
• Complete online enrolment and upload a photo for your campus card
• Click Confirm Enrolment at the bottom of the page.

Your department will send information about registering for your programme and modules and give you advice on when to complete this registration process. If you have questions about programme or module registration, please contact your department.

Verification of identity 

If you are starting a new course, you must verify your identity at your college before you can collect your campus card. 

We accept the following photographic identification as proof of identity:

• Current Passport
• Current UK Driving Licence
• Current Biometric Residence Permit.

If you are a UK student and you do not have any of these forms of identification, you may supply your original Birth Certificate.

Upload your photograph by 14 September

If you are a new student, you will need to upload a photograph of yourself during enrolment. The photograph will be used on your campus card, which can be collected from your college when you arrive in Durham, provided you have uploaded the photograph by 14 September.

When you receive your username and password by email, upload your photograph: 

• Log in to Banner Self Service 
• Choose the Registration and Enrolment option 
• Select Enrolment

Your photograph needs to be in the following format: 

1. 198 wide x 239 high (pixels) 
2. File Type JPEG (.jpg file extension) 
3. The picture should be clear and in focus 
4. Head and shoulders passport style picture on a plain white background 
5. A picture of you looking straight at the camera (eyes open, no sunglasses or tinted lenses) 
6. Your face should not be obstructed by a hat or other items of clothing 
7. You should not wear clothing of similar colour to the background 

If you are unable to upload your photo by 14 September, you can do so after, but this will slow the process of getting your campus card. Find out more about campus cards on our Computing and Information Services (CIS) webpages.