Community cohesion and support

We look forward to welcoming or welcoming back students from all over the world. We will always strive to provide a safe and supportive community.

Together we seek to support our students and staff and strive for community cohesion.

We support freedom of expression within the law. We also condemn in the strongest possible terms any incidents of racism or those targeting individuals or groups for their religious, political or cultural beliefs.

Should any incidents occur, we have clear reporting and support structures in place, details of which can be found below.

Reporting an incident

Our SafeZone app (link is internal access only) enables you to send an emergency alert if anyone is in danger. The app is free to download. As a user you will be directly connected to the University security team who will find and assist you as quickly as possible when an emergency alert is issued. Off campus, SafeZone will connect you directly to the emergency services. You can also contact University Security directly on +44 (0)191 334 2222.

We encourage any criminal matters to be reported promptly to the Police and the University notified.

Student support

Students should view our Student Support hub (internal access only) for information on where to access support, including from their College Student Support Office, the Counselling and Mental Health Service, or the multi-faith Chaplaincy Service. Support is also available from Durham Students’ Union.

Staff support

Staff may seek support from their line manager and department, our Employee Assistance Programme (internal access only) which is available 24 hours every day, and our Chaplaincy Service.

Visitors

If you are a visitor, please speak to your host who will be able to signpost support.