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Student Support Team

At Ustinov College, we provide dedicated pastoral and welfare support to our postgraduate students. This provision is designed to ensure that you get the most from your time at Durham, receive help when in difficulty, and are supported in your personal development through your studies and beyond. Here examples of issues the student support team is available to see you about:

  • Academic concerns
  • Health concerns and what to do if you are ill
  • Social and relationship issues
  • Family support and help with childcare and schooling
  • Harassment and bullying
  • Sexual misconduct and violence

All of these issues (as well as anything else life throws at you!) have the potential to affect your studies, so it is important that you receive the appropriate support available to you. We are here to help you solve any problems you may be facing, and will be equally happy to see you for a chat when all is well!

How to contact the Student Support Team

Our Student Support Officer Brenda Ryder works at Sheraton Park. You can make an appointent with her by email or telephone, or just drop in during office hours:

08:00am – 12:00pm, 1:00 – 4:00pm

Monday – Friday: Sheraton House, Ustinov College, Sheraton Park (DH1 4FL).

From October 2019, we will be running Wednesday drop-in sessions at Keenan House and on the main Science Site in the Palatine Centre from 13.00-14.00 every other week.


Telephone: 0191 334 72 35

The student support email is always monitored during office hours. If Brenda is out of the office, Martin Brader or Helen Luke can offer support or signposting – email as above. Click here for details if you need to contact College out of office hours.